Privacy Policy
Last Updated: 15 February 2026
At Zodigen (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Updates to This Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated Policy.
2. Information We Collect
The type of information we collect depends on how you interact with us.
A. Information You Provide Directly
This may include:
Full name
Billing and shipping address
Email address
Phone number
Payment confirmation details
Account login credentials
Order history
Messages sent to customer support
Product reviews or feedback
Providing certain information may be necessary to complete purchases or access specific features.
B. Automatically Collected Information
When you use our website, we may automatically collect:
IP address
Device type
Browser type
Pages viewed
Time spent on site
Interaction data
We collect this information through cookies, pixels, and similar tracking technologies.
C. Information from Third Parties
We may receive information from:
Payment gateways and processors
Shipping and fulfillment partners
Analytics providers
Advertising partners
E-commerce infrastructure providers (such as Shopify)
These third parties process data according to their own privacy policies.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Manage accounts
Improve website performance
Prevent fraud and unauthorized activity
Send transactional notifications
Send promotional communications (if opted-in)
Personalize advertising and marketing
4. Cookies & Tracking Technologies
Zodigen uses cookies to:
Improve site functionality
Remember user preferences
Analyze website traffic
Deliver personalized advertisements
You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
5. Sharing of Personal Information
We may share your personal information with:
Service providers (payment processors, shipping partners, cloud storage providers)
Marketing and advertising partners
Business affiliates
Legal authorities when required by law
We do not sell personal data for independent commercial use. However, certain advertising activities may be classified as “sharing” under applicable laws.
6. User-Generated Content
If you post reviews or content publicly on our website, that information may be visible to others. We are not responsible for how third parties use publicly shared information.
7. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external websites.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take appropriate steps to delete it.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no system can guarantee complete security.
You are responsible for maintaining the confidentiality of your account credentials.
10. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Maintain accounts
Comply with legal obligations
Resolve disputes
Enforce agreements
11. Your Rights
Depending on your location, you may have rights including:
Access to your personal information
Correction of inaccurate data
Deletion of personal information
Data portability
Restriction of processing
Withdrawal of consent
Opt-out of targeted advertising
To exercise these rights, please contact us using the details below.
We will not discriminate against you for exercising your privacy rights.
12. International Data Transfers
Your information may be stored and processed outside your country of residence. Where required, we rely on appropriate legal safeguards for international transfers.
13. Complaints
If you have concerns about how your data is handled, please contact us first. If unresolved, you may have the right to contact your local data protection authority.
14. Contact Information
For questions regarding this Privacy Policy or to exercise your rights, contact us at: